IT Services
Speak with Munio and find out in less than 5 minutes
When you have an IT issue or a problem with your IT device or network, the last thing that you want to do is wait….
You need to be completely comfortable that should an IT problem or even disaster occur, that the team you have employed to maintain, secure and protect your IT network are capable of having you back up and running in the shortest amount of time.
Far too many IT Support Businesses spend way too long reacting and fixing issues, rather than preventing them in the first place.
Our commitment is first to the safety and continuity of your business operations. With 15-minute critical response times, we tackle your most pressing IT emergencies swiftly, ensuring minimal downtime and disruption. For standard inquiries, our 60-minute response guarantee ensures you’re never left in the dark, allowing you to maintain the operational rhythm essential for your success.
Our team isn’t just skilled; they’re masters of their craft. With multiple IT engineers based in the UK, you have direct access to a pool of knowledge and experience, ready to navigate the most complex challenges you face.
We employ state-of-the-art IT software and systems designed to supercharge your business infrastructure, streamlining processes, and safeguarding your data.
Our cybersecurity experts are your business’s first line of defence against the ever-evolving digital threats landscape. From preemptive measures to steadfast reactions, we ensure your digital assets remain untouchable.
At Munio IT, we don’t just wait for incidents; we anticipate them. Our managed security operations centre is at the heart of our proactive approach, dedicated to identifying and neutralising threats before they strike.
With our cyber forensic team, we delve deeper into security incidents to prevent their recurrence. Coupled with managed backup and disaster recovery, your business is equipped to withstand and bounce back from cyber adversities with resilience.
Read our Frequently Asked Questions at the bottom of this page to see how we differ.
Fortified IT Support and Cyber Security for small-medium business in Kent and London UK.
15 minute critical response times
60 Minute standard response times
Multiple expert IT engineers based in the UK
State of the art IT software and systems
Cyber security experts
Managed security operations centre
Cyber forensic team
Managed backup and disaster recovery
Discover how a prominent Kent-based construction firm transformed its operations by transitioning all of it’s IT and cyber security solutions to Munio. The journey from enduring the costly repercussions of inadequate IT support—marked by downtime, data loss, and financial burdens—to achieving a seamless, secure, and efficient operational environment is a narrative every business can learn from.
The main reason is that there really is no hassle when switching to us. 95% of all of our clients have some form of IT support currently in place. Be that with another IT company or simply someone who has another job in the organisation. We make switching support to us a very simple 5 step process.
We offer a simple range of IT contracts that cover both remote support and/or onsite support. These contracts are short term and you can easily switch between them should you need to. It’s worth noting that we offer these contracts at a fixed fee. There are no hidden surprises and we don’t charge you for every little thing that we do. In the extremely unlikely event that you do wish to leave us. We make that process nice and simple for you too.
20
Years Experience
< 30
Mins Average Response Time
99.5%
% Calls Resolved within SLA
95%
% Resolved 1st Time
100%
% Happy Customers
I have used Munio every since our launch in 2003. They have travelled the long journey with us over this period with patience and understanding.
They have taken much time to understand my business model, our systems and our workforce.
When you need support it is delivered promptly with solutions that work and inevitably enhance my operations and protection.Well costed support and installation packages that tailor to all size businesses.
Great people who always go the extra mile to look after your current and future needs.
A very friendly local company with proficient staff who have helped our business transition from in house servers to a remote hosted solution and an office move reconfiguring routers and firewalls.
We also make use of their SOC Cyber defence offering and use them for technical support.
My company has been using Munio for many years now. Jason (CEO) and his team have been brilliant and certainly know everything relating to IT issues from setting up, installations, fault corrections and security.
Their prices and rates are very reasonable and speed of service is brilliant.
Given the importance of IT in the modern company environment, I could not recommend them enough.
The team at Munio have been looking after our IT support and cyber security for many years. We've always found them very responsive and efficient.
Would happily recommend their services.
We have been with Munio for many years. They are always on hand providing us advice and ensuring we are completely covered with regards to security.
We have increased our number of staff and each time they are there to assist in arranging to have them set up on the system and answering any questions they might have.
We switched to Munio following service and billing issues with our previous IT support company, just under 2 years ago.
The experience to date has been like a breath of fresh air and we are delighted to have the Munio team ‘on our side’ keeping us safe and helping with various IT support queries.
Following a recent Cybersecurity episode, we experienced firsthand how quickly and efficiently the team step in and provide vital support when needed.
We would highly recommend Munio to any company looking for a genuinely reliable IT support company that will keep you safe from Cybersecurity issues.
I had an amazing experience with Munio for my computer support needs. They provided exceptional service, quickly resolving my issues with expertise and professionalism.
Their customer service was top-notch, addressing all my concerns with patience and clarity. I highly recommend Munio for their outstanding support. 5 stars all the way!
Munio are great partners in supporting our IT systems and cyber security.
As an SME it's great to have a friendly and knowledgeable team helping in an increasingly important area for us and our clients.
Partnering with Munio ONE has been a game-changer for us. As a construction firm with 400 users, our IT team was overwhelmed with daily operations and rising cyber threats. Munio ONE seamlessly integrated into our team, providing specialised expertise and round-the-clock protection.
Their thorough vulnerability assessment revealed risks we hadn't considered, and their proactive monitoring has significantly reduced security incidents. The Office 365 Secure Score service alone has greatly enhanced our data security and compliance with industry standards. What we appreciate most is how Munio ONE has taken the cybersecurity burden off our shoulders. They communicate clearly, offer valuable insights, and allow our IT staff to focus on critical business projects without worrying about security issues. For any company seeking peace of mind and efficient IT Cyber Security Management. Munio ONE is an invaluable partner.
Multi-award winning IT support and cyber security specialists protecting businesses across the UK since 2005.
hello@munio-it.co.uk
01795 383 383
Saphir House, 5 Jubilee Way, Faversham, Kent, ME13 8GD
Saphir House
5 Jubilee Way
Faversham
Kent
ME138GD
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