Co-managed IT services in Kent and Beyond
Some IT Managers / Directors, simply want to pass on the mundane IT service issues, such as monitoring or patch upgrades or new starter onboarding to someone else. Leaving them more time in their day for the more important and time critical duties.
And what of breaks? Holidays and Sickness, what happens then? Who is available to cover? And what would happen if the unthinkable occurred and a company suffered a major cyber-attack whilst their IT manager was away? That’s where Co-Managed IT Services comes in.
IT Departments can get extremely busy. What happens if you find yourself overwhelmed, unable to keep up with the demand a day of IT services in a busy office requires. Sometimes you need an extra pair of hands.
We can help implement and monitor cyber security protections to prevent ransomware and attacks and security breaches.
24/7/365 protection to prevent problems happening to your IT networks. Network documentation also plays a key part.
We don't replace your IT staff, we assist them by filling the gaps and offering an extra pair of hands.
Elimiate the cost and over-heads of having a large onsite staff. Use our team as your own IT department.
Your team gets access to our full suite of IT support and cyber security software without having to purchase it outright.
We're based in Kent but we're able to provide support in times of emergency be that onsite or remote support. 24/7/365.
Not everyone has skills in every department. We have seen time and time again excellent IT managers who have only minimal exposure to Cyber Security or Information Security services. Whilst most can update and patch endpoint security, not all know how to block a ransomware attack, stop a DOS attack or even location and secure an I.P attack. Co-managed IT services help to share the duties and to outsource some of the workload.
Often IT managers spend their time putting out fires rather than being proactive with new IT initiatives.
Larger companies require extra IT services and solutions and unfortunately, don’t always have the manpower available. The IT lead is frequently asking for more money, or more staff or more tools, however, they are often told to make do until the additional budget can be found.
Co managed IT services is a way to offer a helping hand and specialist expertise to existing IT managers and department. We work hand in hand with your existing staff adding additional skill sets, more IT-specific tools and extra support – without the need to invest in expensive systems or additional software (we already have them).
Co-Managed IT Services means that you don’t have to increase your payroll or employee costs. You will not have the overhead, costs or risks associated with running and employing a large IT team. With Co-Managed IT Services, we don’t take holiday and we don’t get sick.
Co-managed IT Services also means that your IT team will have access to the exact same IT specific tools, software and services that we use every single day. Tools which will help prioritise and resolve your internal IT issues far faster, making your team much more efficient.
20
Years Experience
< 30
Mins Average Response Time
99.5%
% Calls Resolved within SLA
95%
% Resolved 1st Time
100%
% Happy Customers
Download our FREE guide now and decide if it’s right for your organisation.
The guide will offer insight and frequently asked questions that CEOs and other business owners have about co-managed IT services.
Inside you’ll find important information regarding how to the find the right IT firm to partner with, together with case studies and even a cost analysis.
I have used Munio every since our launch in 2003. They have travelled the long journey with us over this period with patience and understanding.
They have taken much time to understand my business model, our systems and our workforce.
When you need support it is delivered promptly with solutions that work and inevitably enhance my operations and protection.Well costed support and installation packages that tailor to all size businesses.
Great people who always go the extra mile to look after your current and future needs.
A very friendly local company with proficient staff who have helped our business transition from in house servers to a remote hosted solution and an office move reconfiguring routers and firewalls.
We also make use of their SOC Cyber defence offering and use them for technical support.
My company has been using Munio for many years now. Jason (CEO) and his team have been brilliant and certainly know everything relating to IT issues from setting up, installations, fault corrections and security.
Their prices and rates are very reasonable and speed of service is brilliant.
Given the importance of IT in the modern company environment, I could not recommend them enough.
The team at Munio have been looking after our IT support and cyber security for many years. We've always found them very responsive and efficient.
Would happily recommend their services.
We have been with Munio for many years. They are always on hand providing us advice and ensuring we are completely covered with regards to security.
We have increased our number of staff and each time they are there to assist in arranging to have them set up on the system and answering any questions they might have.
We switched to Munio following service and billing issues with our previous IT support company, just under 2 years ago.
The experience to date has been like a breath of fresh air and we are delighted to have the Munio team ‘on our side’ keeping us safe and helping with various IT support queries.
Following a recent Cybersecurity episode, we experienced firsthand how quickly and efficiently the team step in and provide vital support when needed.
We would highly recommend Munio to any company looking for a genuinely reliable IT support company that will keep you safe from Cybersecurity issues.
I had an amazing experience with Munio for my computer support needs. They provided exceptional service, quickly resolving my issues with expertise and professionalism.
Their customer service was top-notch, addressing all my concerns with patience and clarity. I highly recommend Munio for their outstanding support. 5 stars all the way!
Munio are great partners in supporting our IT systems and cyber security.
As an SME it's great to have a friendly and knowledgeable team helping in an increasingly important area for us and our clients.
Partnering with Munio ONE has been a game-changer for us. As a construction firm with 400 users, our IT team was overwhelmed with daily operations and rising cyber threats. Munio ONE seamlessly integrated into our team, providing specialised expertise and round-the-clock protection.
Their thorough vulnerability assessment revealed risks we hadn't considered, and their proactive monitoring has significantly reduced security incidents. The Office 365 Secure Score service alone has greatly enhanced our data security and compliance with industry standards. What we appreciate most is how Munio ONE has taken the cybersecurity burden off our shoulders. They communicate clearly, offer valuable insights, and allow our IT staff to focus on critical business projects without worrying about security issues. For any company seeking peace of mind and efficient IT Cyber Security Management. Munio ONE is an invaluable partner.
Should you have a disaster, your IT manager falls sick or some other IT emergency, with co-managed IT you can rely on us to be there to help resolve the issue as soon as humanly possible, providing instant support as and where needed.
We can assist your IT manager implementing next-generation Cyber Security and Information Security measures to prevent or mitigate the damage of either a security breach or ransomware attack. Additionally, we can also assist in providing onsite and in class training on the latest cyber security and information security vulnerabilities and how to deal with them, providing security controls to prevent employees from compromising your network.
Contact Munio today.
Multi-award winning IT support and cyber security specialists protecting businesses across the UK since 2005.
hello@munio-it.co.uk
01795 383 383
Saphir House, 5 Jubilee Way, Faversham, Kent, ME13 8GD
Saphir House
5 Jubilee Way
Faversham
Kent
ME138GD
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