A Helping Hand in IT

Co-Managed IT Support

Co-managed IT services in Kent and Beyond

Just the Helping Hand you need

Some IT Managers / Directors, simply want to pass on the mundane IT service issues, such as monitoring or patch upgrades or new starter onboarding to someone else.  Leaving them more time in their day for the more important and time critical duties.

And what of breaks? Holidays and Sickness, what happens then?  Who is available to cover?  And what would happen if the unthinkable occurred and a company suffered a major cyber-attack whilst their IT manager was away? That’s where Co-Managed IT Services comes in.

IT Departments can get extremely busy.  What happens if you find yourself overwhelmed, unable to keep up with the demand a day of IT services in a busy office requires.  Sometimes you need an extra pair of hands.

Next Generation Cyber Security

We can help implement and monitor cyber security protections to prevent ransomware and attacks and security breaches.

Network & Perimeter Monitoring

24/7/365 protection to prevent problems happening to your IT networks. Network documentation also plays a key part.

Get a helping hand with your IT

We don't replace your IT staff, we assist them by filling the gaps and offering an extra pair of hands.

Save money on staff salaries

Elimiate the cost and over-heads of having a large onsite staff. Use our team as your own IT department.

Save on state of the art software

Your team gets access to our full suite of IT support and cyber security software without having to purchase it outright.

24 hours a day 7 days a week IT support from Kent

We're based in Kent but we're able to provide support in times of emergency be that onsite or remote support. 24/7/365.

Built for companies with their own IT Department

Not everyone has skills in every department.  We have seen time and time again excellent IT managers who have only minimal exposure to Cyber Security or Information Security services.  Whilst most can update and patch endpoint security, not all know how to block a ransomware attack, stop a DOS attack or even location and secure an I.P attack.  Co-managed IT services help to share the duties and to outsource some of the workload.

Often IT managers spend their time putting out fires rather than being proactive with new IT initiatives.

Larger companies require extra IT services and solutions and unfortunately, don’t always have the manpower available.  The IT lead is frequently asking for more money, or more staff or more tools, however, they are often told to make do until the additional budget can be found.

We don't replace your IT Team. We help to make them better.
Here are some of the options available to Co-Managed IT Services

Dedicated Team of IT Experts 24/7
Priority IT Support & Monitoring
Onsite Support Options
Holiday & Sickness Cover
Fixed Priced Projects
Cloud Migrations, Upgrades & Consultancy
Disaster Recovery Planning & Business Continuity
Remote Helpdesk Tools
Cyber Security & Perimeter Monitoring
Phishing Simulations
Dark Web Scanning & Monitoring
Cyber Awareness Training

Is your IT Department equipped and prepared to handle a serious cyber or ransomware attack on it's own?

Co managed IT services is a way to offer a helping hand and specialist expertise to existing IT managers and department.  We work hand in hand with your existing staff adding additional skill sets, more IT-specific tools and extra support – without the need to invest in expensive systems or additional software (we already have them).

Co-Managed IT Services means that you don’t have to increase your payroll or employee costs.  You will not have the overhead, costs or risks associated with running and employing a large IT team.  With Co-Managed IT Services, we don’t take holiday and we don’t get sick.

Co-managed IT Services also means that your IT team will have access to the exact same IT specific tools, software and services that we use every single day.  Tools which will help prioritise and resolve your internal IT issues far faster, making your team much more efficient.

CEO's Guide to Co-Managed IT Support

This FREE resource may reveal signs that your IT department requires some additional help and assistance. Download for FREE today.

Our Latest Performance Stats

20

Years Experience

< 30

Mins Average Response Time

99.5%

% Calls Resolved within SLA

95%

% Resolved 1st Time

100%

% Happy Customers

Think Co-Managed IT might be for you?

Download our FREE guide now and decide if it’s right for your organisation.

The guide will offer insight and frequently asked questions that CEOs and other business owners have about co-managed IT services.

Inside you’ll find important information regarding how to the find the right IT firm to partner with, together with case studies and even a cost analysis.

Download Now

Client Testimonials

In addition to the above services. Co-Managed IT Support offers:

Emergency support

Should you have a disaster, your IT manager falls sick or some other IT emergency, with co-managed IT you can rely on us to be there to help resolve the issue as soon as humanly possible, providing instant support as and where needed.

We can assist your IT manager implementing next-generation Cyber Security and Information Security measures to prevent or mitigate the damage of either a security breach or ransomware attack.  Additionally, we can also assist in providing onsite and in class training on the latest cyber security and information security vulnerabilities and how to deal with them, providing security controls to prevent employees from compromising your network.

Stronger Security, Less IT Stress – Co-Managed Cybersecurity for Your Business

Contact Munio today.