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Fortified IT Support & Cyber Security Specialists | Remote Software Download
Is it time to switch your IT Support Provider?
Take our 3 minute quick-fire Quiz to find out!
Fast Response Times and Expert Engineers are extremely important when it comes to Business IT Support & Cyber Security
When you have an IT issue or a problem with your IT device or network, the last thing that you want to do is wait….
You need to be completely comfortable that should an IT problem or even disaster occur, that the team you have employed to maintain, secure and protect your IT network are capable of having you back up and running in the shortest amount of time.
Far too many IT Support Businesses spend way too long reacting and fixing issues, rather than preventing them in the first place.
Our commitment is first to the safety and continuity of your business operations. With 15-minute critical response times, we tackle your most pressing IT emergencies swiftly, ensuring minimal downtime and disruption. For standard inquiries, our 60-minute response guarantee ensures you’re never left in the dark, allowing you to maintain the operational rhythm essential for your success.
Expertise at Your Fingertips: Our team isn’t just skilled; they’re masters of their craft. With multiple IT engineers based in the UK, you have direct access to a pool of knowledge and experience, ready to navigate the most complex challenges you face.
Advanced Technological Backbone: We employ state-of-the-art IT software and systems designed to supercharge your business infrastructure, streamlining processes, and safeguarding your data.
Cyber Security Vanguard: Our cybersecurity experts are your business’s first line of defence against the ever-evolving digital threats landscape. From preemptive measures to steadfast reactions, we ensure your digital assets remain untouchable.
Proactive Defence Operations: At Munio IT, we don’t just wait for incidents; we anticipate them. Our managed security operations centre is at the heart of our proactive approach, dedicated to identifying and neutralising threats before they strike.
Ready for the Unexpected: With our cyber forensic team, we delve deeper into security incidents to prevent their recurrence. Coupled with managed backup and disaster recovery, your business is equipped to withstand and bounce back from cyber adversities with resilience.
Your business deserves more than just IT support; it deserves a fortress of digital security and an ally in continued operational excellence.
Read our Frequently Asked Questions at the bottom of this page to see how we differ.
- Fortified IT Support and Cyber Security for small-medium business in Kent and London UK.
- 15 minute critical response times
- 60 Minute standard response times
- multiple expert IT engineers based in the UK
- state of the art IT software and systems
- Cyber security experts
- managed security operations centre
- Cyber foresenic team
- Managed backup and disaster recovery
Why Switch your IT to Munio?
Why Switch your IT Support to Munio?
Case Study: Large Construction Firm
FAQs
Our Most Frequently Asked Questions
Why do so many businesses switch their IT Support to Munio?
The main reason is that there really is no hassle when switching to us. 95% of all of our clients have some form of IT support currently in place. Be that with another IT company or simply someone who has another job in the organisation. We make switching support to us a very simple 5 step process.
- We (or you if you prefer) inform the current supplier that we are taking over.
- We (or you) request password and login information for your router(s), Server(s)etc.
- We change the security passwords immediately and give them to you.
- We implement our monitoring software for servers, routers etc so that we can monitor the vitals of your network.
- We start looking after you.
If we do switch to Munio. What Contracts are available? Are we tied in? If so, for how long?
We offer a simple range of IT contracts that cover both remote support and/or onsite support. These contracts are short term and you can easily switch between them should you need to. It’s worth noting that we offer these contracts at a fixed fee. There are no hidden surprises and we don’t charge you for every little thing that we do. In the extremely unlikely event that you do wish to leave us. We make that process nice and simple for you too.
How do you deal with multiple suppliers, like our internet and printer vendors for example?
When Munio take over your IT, we become the first contact for anything on that network. For example, let’s say that you are with BT and your internet goes down. You simply put a call into us and we will contact BT for you. Leaving you to continue with your day. One contact for you and your team.
Are you easy to get hold of? Do you have more than one engineer?
We have a team of multiple engineers. We are not a one-man band. We have a manned helpdesk for remote and telephone support, together with onsite engineers. All of which are available to work on your problem. It’s a huge time saver for you. Additionally, working with a team of people means that they can often offer more than one solution. Visit Our Contact Us Page.
Do you work with IT manufacturers?
We partner with most major IT vendors, not only to pass on savings on equipment to you, but in the extremely rare event that we do need a little help from them, it allows us to jump the queue for support.
How much experience do you have supporting companies like ours in Kent?
With over 16 years’ experience working with small to medium sized businesses in Kent, covering most sectors from industrial to commercial, we’ve worked on, and resolved issues like the ones that you experience multiple times. In fact, we ourselves are a small business and have had over the years, the exact same issues.
Are you up to date with new technology and current IT industry trends?
We are always training and investing in not only our staff, but our software and equipment at Munio. Be that to offer best advice on the latest security issues, or to ensure that we can offer faster remote management software, or simply to ensure that we are offering current and up to date business advice relating to your IT systems.
Will you simply replace all of our equipment when you start working with us?
Working with Munio is not simply about making money. It’s vitally important that we deliver best possible IT solutions to our clients and keep their IT systems working in top order. If it doesn’t need replacing, then we won’t advise it.
How do we know that you’ll do a better job than our current support company?
We completely understand that switching IT suppliers can be a very difficult decision, even if you are unhappy with your current provider. More often than not, the “ Better the devil you know” scenario takes over. However, if you want to move your business forward and have a genuine concern that the current supplier really isn’t right – Isn’t it time that you did something about it? Some of these companies had the very same concerns before choosing to partner with Munio as their IT Support company. Some of which have now been with us for 16 years. They, like you, certainly would not have stayed around if we didn’t deliver. Here is what some of our clients say about working with Munio
Reviews
Client Testimonials
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